Gambling is meant to be enjoyable entertainment. At 99ba, we provide every tool you need to stay in control — deposit limits, self-exclusion, cooling-off periods and more — because your wellbeing matters more than your next bet.
Responsible gambling means engaging with casino games and sports betting — including cricket, PSL markets and live casino tables — in a way that remains enjoyable, affordable and within your personal limits. It means treating every bet as part of an entertainment budget, not as a strategy to generate income or recover losses.
At 99ba, responsible gambling is not a policy buried in a footnote — it is built into how the platform operates. Every registered account comes with a full suite of control tools accessible from the account dashboard at any time, without needing to contact support first.
We recognise that for a small number of people, gambling can shift from entertainment to a problem. If you — or someone you know in Karachi, Lahore, Islamabad, Rawalpindi or anywhere in Pakistan — is finding that gambling is causing stress, financial strain or relationship difficulties, this page outlines the tools and steps available to help.
Legal Context: The legal status of online gambling in Pakistan is governed by the Prevention of Gambling Act, 1977 and related legislation. 99ba does not claim that online gambling is lawful under Pakistani law. This page does not constitute legal advice. Users are responsible for understanding the laws applicable to them.
Honest answers to these questions can help you assess your relationship with gambling. If you answer "yes" to two or more, consider using the control tools below or taking a break.
Do you find yourself spending more on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund gambling sessions?
Do you feel irritable, anxious or restless when you try to stop or cut back?
Has gambling caused you to neglect work, studies, family or other commitments?
Do you chase losses — betting more to try to recover money you have lost?
Have you tried to hide or downplay how much you gamble from people close to you?
If any of these resonate, reaching out is a sign of strength. Contact our support team or use the self-exclusion tool in your account settings right now.
All six tools below are available directly from your 99ba account dashboard. No waiting, no support ticket required — you are in control at all times.
Set a maximum deposit amount per day, week or month — denominated in PKR. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory cooling-off period before it activates, preventing impulsive changes.
Cap the amount you can lose across a daily, weekly or monthly period in PKR. When your loss limit is reached, the system automatically blocks further wagers until the limit period resets or you request a change.
Set a maximum session duration. Once your chosen time is reached — whether it is 30 minutes or 3 hours — the system will notify you and log you out automatically, helping you keep track of time spent on the platform.
Take a structured break from gambling with a cooling-off period of 24 hours, 48 hours, 7 days, 14 days or up to 6 weeks. During a cooling-off period your account is suspended for all betting and casino activity. There is no way to shorten it once activated.
Request long-term or permanent self-exclusion from your account settings or via support. Once confirmed, your account is fully blocked for the exclusion period — this cannot be reversed mid-period. Exclusion periods start from 6 months.
Enable session pop-up reminders that show you how long you have been playing and your net session result. These periodic check-ins help maintain perspective and encourage mindful decisions about continuing or stopping.
Step-by-step guidance on accessing and activating each responsible-gambling tool in your 99ba account.
Navigate to Account Settings → Responsible Gambling → Limits. Select the limit type, choose a period (daily/weekly/monthly) and enter a PKR amount.
Go to Account Settings → Responsible Gambling → Take a Break. Choose your duration from the available options.
Go to Account Settings → Responsible Gambling → Self-Exclusion, or contact support directly at [email protected] with "Self-Exclusion Request" as the subject.
Problem gambling rarely announces itself suddenly. These are the patterns that tend to appear gradually — recognising them early is the first step toward regaining control.
Chasing Losses — Placing increasingly large bets to try to win back money already lost, regardless of the financial risk involved.
Financial Stress — Borrowing money, skipping bill payments or selling valuables in Karachi, Lahore or anywhere else to fund gambling activity.
Relationship Strain — Lying to family or friends about gambling activity, becoming secretive about time and money spent on the platform.
Emotional Reliance — Using gambling as a way to cope with stress, anxiety, loneliness or boredom, rather than as entertainment.
Neglecting Responsibilities — Missing work shifts, study sessions, family commitments or important events because of time spent gambling.
Loss of Control — Repeatedly failing to stop at a planned limit, continuing to play well beyond your original budget or time allocation.
99ba operates a strict 18+ policy — or the higher minimum age required by the operator's license jurisdiction. Age verification is mandatory before any withdrawal is processed, and we reserve the right to request proof of age at any point during your use of the platform.
We take underage access seriously. If we have reasonable grounds to believe that a user is under the applicable minimum age, we will suspend the account immediately, freeze all associated funds and conduct a full age-verification review before any further access is permitted.
Parents and guardians in Pakistan are strongly encouraged to use device-level parental controls and to have open conversations with young people about the risks of gambling. Keeping devices and account credentials secure is an important first line of protection.
Use screen time controls and PIN-protected profiles on shared mobile devices and computers to prevent unsupervised access to gambling websites and apps.
Talk openly with teenagers and young adults about the reality of gambling — that the house always has an edge, that wins are not guaranteed and that it is never a reliable source of income.
Never share your 99ba account login details with anyone, including family members. Each person must have their own verified account if they are eligible to use the platform.
If gambling is causing you or someone you care about harm, help is available. The following types of organisations provide support for problem gambling — contact our support team for guidance on finding appropriate resources in your jurisdiction.
Many operator license jurisdictions maintain dedicated gambling helplines staffed by trained counsellors. These services are typically free, confidential and available outside normal office hours. Contact us for details relevant to your location.
Mutual-help organisations bring together people who have experienced problem gambling to share their experiences and support one another through structured group meetings — both in person and online.
Licensed mental health professionals and addiction counsellors can provide individual therapy specifically tailored to problem-gambling behaviours. Many sessions are available online for greater accessibility.
Problem gambling affects not just the individual, but their family and close relationships. Family-focused support groups and counselling services exist to help loved ones understand and cope with a family member's gambling difficulties.
If gambling has created significant financial problems, debt-management or financial counselling services can help develop a realistic plan for dealing with debts and rebuilding financial stability.
Our support team can help you activate any responsible-gambling tool, process a self-exclusion request or direct you to appropriate external resources. Reach us at [email protected] — support responses within 24 hours.
A note on external resources: 99ba references these types of support organisations for informational purposes. Specific organisations available to you will depend on your country and jurisdiction. We recommend contacting our support team for guidance on finding verified, reputable help services applicable to your location. Availability of any particular service cannot be guaranteed.
Whether you are betting on a PSL match from Lahore or playing a late-night live-dealer table from Islamabad, these principles keep gambling in its proper place.
Never gamble with money allocated for rent, bills, groceries or savings. Your gambling budget should be an entertainment expense — money you can comfortably afford to lose.
Decide in advance how long each session will last. Use the platform's session timer and stick to it — walking away at the agreed time, whether you are ahead or behind.
Casino games and most sports bets carry a house edge. Over time, the mathematics favour the operator. Treat any wins as a bonus — not the expected outcome of every session.
The urge to recover losses by betting more is one of the most dangerous patterns in gambling. If you find yourself chasing, stop immediately — use a cooling-off period if needed.
Your wellbeing is the priority. Use the tools in your 99ba account to set limits, take breaks and enjoy the platform on your own terms. If you ever need help, our support team is one message away.
18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Gambling is entertainment, not income. Please play responsibly.